Cancellation/Refund Policy and Dates
- Cancellations and refund requests must be made in writing.
- You may send an email to the CARLA office at [email protected].
- Phone calls are not valid.
- Requests must be received by 4 p.m. (Central Time) of the date listed below as the deadline.
Deadlines and Fees
- Written cancellation requests received on or before the Monday four weeks prior to the institute start date are eligible for a refund minus $50 processing fee per participant for each canceled institute. See exact dates below.
- Cancellations received on or before the Monday two weeks prior to the institute start date will be charged $100. See exact dates below.
- No refunds will be granted after the Monday two weeks prior to the institute start date. See exact dates below.
For summer institutes beginning on: | June 23 & 24, 2025 | July 8, 2025 | July 14, 2025 | July 21 & 22, 2025 | July 28, 2025 |
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To receive a refund minus $50 processing fee per participant for each canceled institute, CARLA must receive cancellation notice on or before this date: | Tuesday May 27, 2025 | Monday June 9, 2025 | Monday June 16, 2025 | Monday June 23, 2025 | Monday June 30, 2025 |
To receive a refund minus $100 processing fee per participant for each canceled institute, CARLA must receive cancellation notice on or before this date: | Monday June 9, 2025 | Monday June 23, 2025 | Monday June 30, 2025 | Monday July 7, 2025 | Monday July 14, 2025 |
NO refund will be granted after this date: | Monday June 9, 2025 | Monday June 23, 2025 | Monday June 30, 2025 | Monday July 7, 2025 | Monday July 14, 2025 |