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two women apologizing

Learning & Performance Strategies


What types of pragmatic strategies are used for apologizing?

In this section of the module, we will focus on the language strategies you can use to apologize appropriately. By building your repertoire, you will be able to handle a variety of apology situations more comfortably. While working through each of the different strategies, remember that they can be combined or repeated. Typically, apologies involve the use of more than one strategy.

After you have worked through all of the strategies, you are then ready to move on to the next section by clicking on the button at the bottom of this page.


Apology Strategies

Below is a list of strategies that you will be learning to use in order to apologize appropriately.
  1. Hearer-oriented Strategies
  2. Speaker-oriented Strategies
  3. Explanations and Justifications
  4. Acknowledgement of Responsibility

Please click on the button below to begin this section.




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