Exercise 8: Pre- and Post-Request Expressions

Look at phrases on the right and match them with the most suitable descriptions of these strategies on the right.

This exercise allows you to identify a number of pre- and post-request strategies to make your request even more appropriate. So a strategy may be to precede the actual request with a "precommitment" which implies that the request is on its way. Other strategies would be to provide an explanation or a justification of the upcoming request. Being strategic may also mean following the request with an expression of appreciation for the other person's fulfilling of the request. Notice that all of these strategies help make your request more effective.